Push notifications fail on Brave
If enabling notifications in Brave shows a "push service error", you need to turn on Google's push messaging in Brave's privacy settings.
Push notifications don't work on iPhone or iPad
iOS only delivers push notifications to web apps that have been added to the Home Screen. Visiting De Kind in Safari is not enough.
Set up SMS alerts
Get a text when the other parent sends or resolves a request. SMS is a Premium feature and needs a verified mobile number.
I've lost my household invite code
The code is shown in your Settings while it's still unused. If it's already been claimed or expired, contact us to generate a new one.
Delete my account or leave the household
Delete your account self-service via Settings — confirmation code by email, then a 7-day cooling-off window. Leaving a household is handled by support.
Export all of my data
Download a complete JSON archive of everything we hold about you, free, in a few seconds, no Premium required.
A cost isn't showing in this month's total
Most often the cost is dated in a different month, or it was deleted. Here's how to check both.
Adding and viewing receipts on costs
Attach a photo or PDF receipt to any cost. Photos are compressed automatically, both parents can view a receipt, and only the parent who logged the cost can change it — within 3 days.
Logging a cost on several dates at once
For recurring expenses — like a subscription on the 1st of each month — log the same cost on multiple dates in one go. It creates one separate, editable entry per date.
AI report summaries
Premium: turn your logged custody, cost, and request entries for any date range into a plain-English factual summary for solicitors.